Benefit from By Charlot guarantee, and replace your plant free of charge if it goes out within three months of purchase. If it dies between three and six months after purchase, we will give you a 50% discount on a refill.

Access your plant's identity sheet and our personalised maintenance advice: watering, exposure, etc. All the information you need to take care of it.

Do you have a question? Do you need advice? Write to us at By Charlot : our workshop will reply within 24 hours.

Thanks to our refills, the By Charlot pots, beautiful handcrafted cases, can be reused without limit. Once you have chosen the right size refill, simply insert your new plant or candle into your By Charlot pot.